Frequently Asked Questions

Atlas is a full ownership program but with all the benefits of a growing product line. With Atlas you can buy the best and with the assurance of stability. Atlas is now in 14 countries and growing. With a large and diverse clientele you have the assurance we are researching and adding the features for the future practice.

We can provide you with a complete online demonstrations that will answer all your questions. Call us to book your personal Atlas demonstration.

Are you ready to experience The New Generation?

Atlas is truly unique with it's RFID keyfob* and card sign in system. You will be able to give your patients a choice of an RFID keyfob or card. Our team at Atlas will help you choose a design for your keykfobs and cards to suit your practice perfectly. This feature will separate you from the ordinary and along with our other features help create a wonderful patient experience in your clinic.

*Keyfobs are small RFID keytags that go on a keychain.

Now staying on purpose with every visit has never been easier. Generation 2 and 3 users will have the option to implement our chiropractic educational messages at both the front desk sign in and treatment room sign in. Atlas comes with 40 chiropractic health messages that will help educate your patients about various aspects of the chiropractic profession. You can use them all or customize as you wish. Atlas will monitor the visit sequence and play the messages at the appropriate visit. By organizing and adding your own messages you are in control of your philosophical message to your patients.

Your system also comes with 25 categorized health articles. With a single stroke of your touch pad the selected article will be printed at the front desk with your clinic name and the patient's name. The article choice will be logged in the patient's virtual travel card for future reference and discussion.

• Atlas will increase your office and staff efficiency and save hours of time.
• Allow more staff time to educate your patients.
• Atlas will also keep track of referrals and gifts to your patients.
• Automatic Chiropractic educational messages both at the front desk sign in and treatment room sign in help educate patients to your own chiropractic philosophy.
• Categorized health articles and handouts, logged in the patient virtual travel card and tracked for patient follow up.
• Marketing analysis to help you make calculated decisions about your future marketing strategies.
• Patients report a better office experience with Atlas Chiropractic System, which translates into referrals.

• Atlas's unique RFID keyfobs and cards with your own clinic information on them will set you apart.
• What better way to increase your visibility than by being on your patient's keychain or in their wallet?
• This system provides a constant reminder to your patients about your practice.

Our trained staff are waiting to answer your calls at 1-877-60-ATLAS(28527). Our response time is immediate in most cases. We know customer care is very important and we strive for excellence.

• Atlas will provide data conversions from most systems.
• For Generation 1 a data conversion will require you to send a copy of your data. We will complete the conversion for immediate installation.
• For Generation 2 and 3 we will require a copy of your data prior to installation to complete your conversion.
• We won't be satisfied until you're completely satisfied.

• Generation 1 software is installed in minutes.
• Generation 2 and 3 require 3 days for onsite installation and training.
• The training is divided into two parts; one day with no patients and one day with patients.

PRINT SYSTEM REQUIREMENTS

Atlas Chiropractic System software is designed to run on a variety of network configurations. The information presented here is listed as Minimum System Requirements and when applicable Recommended System Requirements. The recommended specifications are offered to improve your experience with the Atlas System.

Peer to Peer Network - (Less than 9 computers):

A peer to peer network is one where all computersare client machines. For the Atlas installation, one computer (usually the front desk computer) will hold the main database and may be used for other daily tasks - such as email, word processing, etc.

Front Desk / Main Computer

• Pentium IV class Processor (or higher)
  
• 1GB RAM (memory) *** RECOMMENDED: 2GB RAM ***
  
• 20GB available Hard Drive Space
  
• 2 available 2.0 USB ports - for card reader
  
• Mouse / Keyboard
  
• 17" Monitor capable of 1024 x 786 or higher resolution
  
• Windows 2000 / XP Pro / Vista Home Premium / Business / Ultimate
  
• CD / DVD Burner - for install process and backup (optional)
  

Adjustment Tables / Additional Front Desk Computers

• Pentium IV class Processor (or higher)
  
• 512 MB RAM (memory) *** RECOMMENDED: 1GB RAM ***
  
• 40MB available Hard Drive space *** RECOMMENDED: 1GB space ***
• 2 available 2.0 USB ports - for card reader
  
• Mouse / Keyboard *** RECOMMENDED: Mini-Keyboards for adjusting tables with kiosks ***
  
• 17" Monitor capable of 1024 x 786 or higher resolution
  
• Windows 2000 / XP Pro / Vista Home Premium / Business / Ultimate
  

Sign-In Computer for Patients

• Pentium class processor (or higher)
  
• 128MB RAM (memory)
  
• 20MB of available hard drive space
  
• 2 available 2.0 USB ports - for card reader
  
• Mouse / Keyboard *** RECOMMENDED: Mini-Keyboards ***
  
• Monitor capable of 640 x 480 or higher resolution *** RECOMMENDED: 17" LCD ***
  
• Windows 2000 / XP Pro / Vista Home Premium / Business / Ultimate
  

Server / Client Network - (9 computers or more):

When a network reaches nine or more computers, it is necessary to install a server. In a server / client network, a main computer (the server) handles all the data. This computer isn't normally used for daily tasks (work precessing, email, etc). Note: At this time Atlas does not recommend the use of 'thin client' computers.

Main Server

• Pentium IV class Processor (or higher)
  
• 2GB RAM (memory) *** RECOMMENDED: 4GB RAM ***
  
• 40GB available Hard Drive Space
  
• Monitor - for install process (unless using Remote Desktop / Terminal Server)
  
• Mouse / Keyboard - for install process (unless using Remote Desktop / Terminal Server)
  
• CD-RW / DVD-RW - for install process and backup (optional)
  
• Windows Small Business Server 2003 with adequate licenses
  

Adjustment Tables / Additional Front Desk Computers

• Pentium IV class Processor (or higher)
  
• 512 MB RAM (memory) *** RECOMMENDED: 1GB RAM ***
  
• 40MB available Hard Drive space *** RECOMMENDED: 1GB space ***
• 2 available 2.0 USB ports - for card reader
  
• Mouse / Keyboard *** RECOMMENDED: Mini-Keyboards for adjusting tables with kiosks ***
  
• 17" Monitor capable of 1024 x 786 or higher resolution
  
• Windows 2000 / XP Pro / Vista Home Premium / Business / Ultimate
  

Sign-In Computer for Patients

• Pentium class processor (or higher)
  
• 128MB RAM (memory)
  
• 20MB of available hard drive space
  
• 2 available 2.0 USB ports - for card reader
  
• Mouse / Keyboard *** RECOMMENDED: Mini-Keyboards ***
  
• Monitor capable of 640 x 480 or higher resolution *** RECOMMENDED: 17" LCD ***
  
• Windows 2000 / XP Pro / Vista Home Premium / Business / Ultimate
  

General Network Setup:

• 10/100MB Wired Network *** RECOMMENDED: Gigabit (1000MB) Ethernet ***
  
• Cat5e or Cat6 cabling
  
• Battery Backup system for each network hardware component (see details below)
  
• Each computer running Atlas will require full access to the database directory
  
• High Speed internet access (DSL, cable, T1) to, atl least, the main database computer
  
• We recommend NOT running Atlas on a WIRELESS netowrk

Battery Backup:

Atlas recommends using UPS (Universal Power Supply) for each computer and network device (router, switch, modem) on your network. The UPS performs two important functions. First, it supplies power to your systems in the event of a power failure. This allows you the time needed to properly shut down and save your database and / or continue to work through a short outage. It also conditions the power that flows from your outlets into your devices. Spikes and vallleys in your power flow can damage sensitive electrical equipment. The UPS will maintain a clean flow of power to your connnected devices.

Imaging (optional):

To import X-rays and other documentation.

• 4 megapixel (or better) digital camera - minimum 640 x 480 resolution
  
• TWAIN compliant document scanner
  

Calling Module (optional):

Atlas module designed to automatically call patients to available rooms.

• Speakers
  
• Microphone to record patient names / room names
  

Additional Information:

Turn off all anti-virus, firewalls, screensavers, power saving options and automatic updating software prior to installing Atlas. After the installation you can schedule virus scans and automatic updates for software when it will not interfere with your computer operation (i.e. - after hours).

Windows sets, by default, the option to 'Turn off Network Devices' when there has been a period of inactivity. You can disable this feature in your Device Manager window. Windows XP and Vista users can right click on 'My Computer' choose the MANAGE option and click on the device manager in that window. Find your Network Adapter in the list and change the Power Settings.

We also recommend installing Microsoft Word on the adjusting table computers and front desk to view the Health Articles and other documentation associated with Atlas.