Facts & Answers — Atlas Chiropractic Systems | Frequently Asked Questions | Chiropractic Software FAQs

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Frequently Asked Questions

Click on each question to view the answer

 Can I own Atlas?

Atlas is a full ownership program but with all the benefits of a growing product line. With Atlas you can buy the best and with the assurance of stability. Atlas is now in 14 countries and growing. With a large and diverse clientele you have the assurance we are researching and adding the features for the future practice.

 How can I try your program?

We can provide you with a complete online demonstrations that will answer all your questions. Call us to book your personal Atlas demonstration.

Are you ready to experience The New Generation?

 Do I have a choice of cards or keyfobs?

Atlas is truly unique with it's RFID keyfob* and card sign in system. You will be able to give your patients a choice of an RFID keyfob or card. Our team at Atlas will help you choose a design for your keykfobs and cards to suit your practice perfectly. This feature will separate you from the ordinary and along with our other features help create a wonderful patient experience in your clinic.

*Keyfobs are small RFID keytags that go on a keychain.

 How will Atlas help me with my patient education?

Now staying on purpose with every visit has never been easier. Generation 2 and 3 users will have the option to implement our chiropractic educational messages at both the front desk sign in and treatment room sign in. Atlas comes with 40 chiropractic health messages that will help educate your patients about various aspects of the chiropractic profession. You can use them all or customize as you wish. Atlas will monitor the visit sequence and play the messages at the appropriate visit. By organizing and adding your own messages you are in control of your philosophical message to your patients.

Your system also comes with 25 categorized health articles. With a single stroke of your touch pad the selected article will be printed at the front desk with your clinic name and the patient's name. The article choice will be logged in the patient's virtual travel card for future reference and discussion.

 How will Atlas help me generate growth?

  • Atlas will increase your office and staff efficiency and save hours of time.
  • Allow more staff time to educate your patients.
  • Atlas will also keep track of referrals and gifts to your patients.
  • Automatic Chiropractic educational messages both at the front desk sign in and treatment room sign in help educate patients to your own chiropractic philosophy.
  • Categorized health articles and handouts, logged in the patient virtual travel card and tracked for patient follow up.
  • Marketing analysis to help you make calculated decisions about your future marketing strategies.
  • Patients report a better office experience with Atlas Chiropractic System, which translates into referrals.

 How will Atlas help create patient loyalty?

  • Atlas's unique RFID keyfobs and cards with your own clinic information on them will set you apart.
  • What better way to increase your visibility than by being on your patient's keychain or in their wallet?
  • This system provides a constant reminder to your patients about your practice.

 How do I reach you for support?

Our trained staff are waiting to answer your calls at 1-877-60-ATLAS(28527). Our response time is immediate in most cases. We know customer care is very important and we strive for excellence.

 What is the procedure for data conversion?

  • Atlas will provide data conversions from most systems.
  • For Generation 1 a data conversion will require you to send a copy of your data. We will complete the conversion for immediate installation.
  • For Generation 2 and 3 we will require a copy of your data prior to installation to complete your conversion.
  • We won't be satisfied until you're completely satisfied.

 How long does it take to install?

  • Generation 1 software is installed in minutes.
  • Generation 2 and 3 require 3 days for onsite installation and training.
  • The training is divided into two parts; one day with no patients and one day with patients.

 Hardware requirements?

  • Most computers purchased today will be sufficient to run Atlas - special considerations required for Main computers and File Servers.
  • Refer to the document below or consult with your local IT Technician for additional details and information.
  • Touch screens are not required for Atlas, but will enhance the experience of using the software - especially at the Adjusting Tables.
  • NOTE:'Home' versions of Windows Operating systems support a limited number of database connections and should only be used in small office networks.
  • While the advanced security offered in a Windows Domain (Active Directory) is beneficial, improperly configuring the settings can cause interference with data transmission across the network. A smimple 'File Server' configuration is all that is required for the execution of your Atlas software.
  • Additional Hard Drive space may be required for patient images (Xrays, scans, etc) and documentation - most databases and files will not exceed the 40GB requirement.




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Facts & Answers — Atlas Chiropractic Systems | Frequently Asked Questions | Chiropractic Software FAQs