FAQs
Click on each question to view the answerAre there any hidden costs?
Our monthly license fee is comprehensive
and includes all your support and updates. Our commitment is to provide
quality service along with the latest features integrated with the best
technology at a competitive price. We will continue to provide competitive
prices as Atlas, the most comprehensive chiropractic program continues
to evolve.
How can I try your program?
Our low monthly license fee makes Atlas one of the most affordable programs on the market while offering you a superior product. Most software
companies charge a high initial cost for their program, making your buying decision more complicated than it should be.
With access to the internet we are also available for online demonstrations. Call us to book your personal Atlas demonstration.
Are you ready to experience The New Generation?
With access to the internet we are also available for online demonstrations. Call us to book your personal Atlas demonstration.
Are you ready to experience The New Generation?
Do I have a choice of cards or keyfobs?
Atlas is truly unique with it's RFID keyfob* and card sign in system. You will be able to give your patients a choice of an RFID keyfob or card.
Our team at Atlas will help you choose a design for your keykfobs and cards to suit your practice perfectly. This feature will separate you from
the ordinary and along with our other features help create a wonderful patient experience in your clinic.
*Keyfobs are small RFID keytags that go on a keychain.
*Keyfobs are small RFID keytags that go on a keychain.
How will Atlas help me with my patient education?
Now staying on purpose with every visit has never been easier. Generation 2 and 3 users will have the option to implement our chiropractic
educational messages at both the front desk sign in and treatment room sign in. Atlas comes with 40 chiropractic health messages that will help
educate your patients about various aspects of the chiropractic profession. You can use them all or customize as you wish. Atlas will monitor the
visit sequence and play the messages at the appropriate visit. By organizing and adding your own messages you are in control of your philosophical
message to your patients.
Your system also comes with 25 categorized health articles. With a single stroke of your touch pad the selected article will be printed at the front desk with your clinic name and the patient's name. The article choice will be logged in the patient's virtual travel card for future reference and discussion.
Your system also comes with 25 categorized health articles. With a single stroke of your touch pad the selected article will be printed at the front desk with your clinic name and the patient's name. The article choice will be logged in the patient's virtual travel card for future reference and discussion.
How will Atlas help me generate growth?
- Atlas will increase your office and staff efficiency and save hours of time.
- Allow more staff time to educate your patients.
- Atlas will also keep track of referrals and gifts to your patients.
- Automatic Chiropractic educational messages both at the front desk sign in and treatment room sign in help educate patients to your own chiropractic philosophy.
- Categorized health articles and handouts, logged in the patient virtual travel card and tracked for patient follow up.
- Marketing analysis to help you make calculated decisions about your future marketing strategies.
- Patients report a better office experience with Atlas Chiropractic System, which translates into referrals.
How will Atlas help create patient loyalty?
- Atlas's unique RFID keyfobs and cards with your own clinic information on them will set you apart.
- What better way to increase your visibility than by being on your patient's keychain or in their wallet?
- This system provides a constant reminder to your patients about your practice.
How do I reach you for support?
Our trained staff are waiting to answer your calls at 1-877-60-ATLAS(28527). Our response time is immediate in most cases. We know customer care is
very important and we strive for excellence.
What is the procedure for data conversion?
- Atlas will provide data conversions from most systems.
- For Generation 1 a data conversion will require you to send a copy of your data. We will complete the conversion for immediate installation.
- For Generation 2 and 3 we will require a copy of your data prior to installation to complete your conversion.
- We won't be satisfied until you're completely satisfied.
How long does it take to install?
- Generation 1 software is installed in minutes.
- Generation 2 and 3 require 2 days for onsite installation and training.
- The training is divided into two parts; one day with no patients and one day with patients.
Hardware requirements?
Main front desk computer
- PC with Pentium IV class processor
- 1 GB or higher recommended
- 40GB or more of available hard-disk space
- USB port
- Mouse or other pointing device
- CD writer for backup
- Monitor capable of 1024 x 786 resolution
- Windows 2000 or better operating system
- PC with Pentium IV class processor
- 512 MB or higher recommended
- 20MB of available hard-disk space
- USB port
- Mouse or other pointing device
- Monitor capable of 1024 x 768 resolution
- Windows 2000 or better operating system
- PC with Pentium class processor
- 128 MB RAM
- 20MB of available hard-disk space
- USB port
- Monitor capable of 640 x 480 or higher resolution
- Windows 98SE or better operating system
- 100MB network - recommend Gigabit Ethernet
- All computers must have full access to the ACS directory on the main
front desk computer
- 5 or less computers Windows XP Home edition
- 6 to 10 computers Windows XP Pro edition
- 11 or more Microsoft dedicated server
- A digital camera with minimum 640 x 480 resolution for inputing x-rays
- With the exception of the sign-in computer, 17" LCD or larger screens are recommended
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